An American barista is being hailed a hero after revealing the cunning way that she and her manager teach nasty customers a lesson. The barista, a 17-year-old high schooler, explained on Reddit that ...

How many times have you stood in a coffee shop queue and inwardly groaned because of the person in front of you? Whether they're being rude, or ordering an unnecessarily complex coffee, at least you ...

I knew from sitting in a coffee shop, sipping my latte and observing those working around me, that I wanted to be a barista. I’m passionate about coffee and I wanted a job. Perfect fit, right? Now, ...

This as-told-to essay is based on a conversation with Chris Jereza, 25, a former software engineer at Lyft. The following has been edited for length and clarity. Business Insider has verified his ...