Help desk jobs have long been seen as a stepping stone to other roles, but that perception is out of date. Today’s help desk professionals are taking on more complex work and they’re in high demand.

Generative AI adoption is bound to eliminate some tech-related jobs over the next few years. But in addition to creating new efficiencies, it will likely help other roles become more productive. As AI ...

Ashley Gluchowski is the founder of STRONGER at HOME. She receives funding from United Kingdom Research & Innovation (UKRI). The weakness caused by sedentary lifestyles places an unsustainable burden ...

For years, the Tennessee Valley Authority help desk was an IT career graveyard — and customers suffered for it. Only about half of user problems were resolved in the first call, well below the ...

LA CROSSE, Wis. (WKBT) – Local college students are making connections with the community. Western Technical College Computer Support Specialist students are providing free tech services. The ...