Content moderation is defined as “the practice of monitoring user-generated content and approving (or removing) it based on company policy and guidelines.” According to data from the Transparency ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

The panel on stage at the Knight Foundation’s Informed event is Elon Musk’s nightmare blunt rotation: Techdirt editor Mike Masnick, Twitter’s former safety lead Yoel Roth, and Bluesky CEO Jay Graber, ...

Decentralized Twitter/X rival Bluesky announced on Tuesday that it’s open sourcing Ozone, a tool that lets individuals and teams collaboratively review and label content on the network. The company ...

MADRID/BARCELONA (Reuters) -Canadian-based tech company Telus sent home as many as 2,000 people from its content moderation centre in Barcelona after Facebook owner Meta Platforms severed its contract ...

ChatGPT-creator OpenAI is working on the development of its GPT-4 large language model (LLM) to automate the process of content moderation across digital platforms, especially social media. OpenAI is ...

Content moderation has grown into such a hot button issue over the last several years that some BPOs have decided to abandon ship before the flames catch up to them. Given the size of the investments ...

TELUS International noted for its strong presence in the gaming and tech sectors NelsonHall’s 2023 NEAT Assessment evaluated 12 CX vendors offering content transformation services, which includes ...

10:19 EST Telus: Provides content moderation services for clients, primarily in Europe Discover outperforming stocks and invest smarter with Top Smart Score Stocks Filter, analyze, and streamline your ...

Facebook logo displayed on a phone screen and a laptop are seen in this illustration photo A Barcelona-based company that works as a subcontractor for Meta, providing content moderation services for ...