Upgrade will result in new customer account numbers and improvement in the way ComEd serves customers CHICAGO--(BUSINESS WIRE)-- This week, ComEd plans to launch a large-scale initiative to update its ...
City of Lubbock Utilities has selected the cloud-based Oracle Utilities Customer Cloud Service (CCS) to modernize its meter-to-cash operations. By replacing its legacy customer information system (CIS ...
Customer relationship management (CRM) is a technology-driven approach to managing a company's interactions with its potential customers. A CRM system generally helps businesses organize customer data ...
Cubic Transportation Systems empowers transit operators with real-time passenger information to improve service quality and enhance transit rider experience “Not only does Cubic’s system provide ...
Los Angeles Department of Water & Power will replace its legacy customer information system with Oracle. LADWP chose Oracle to replace antiquated systems and consolidate processes to support critical ...
HARTFORD, Conn. — Northeast Utilities Service Co. is halfway through a four-year project to consolidate three customer information systems into one and six call centers into two facilities. The energy ...
All the components of the CIBER Customer Service Suite have been configured to provide a complete utility offering for IT, financial and customer service functions. Utilities gain a unique advantage ...
MELBOURNE, Australia--(BUSINESS WIRE)--Hansen Technologies Ltd (ASX:HSN), a leading global provider of software and services to the energy, water and communications industries, is pleased to announce ...
Head's up, ComEd customers: Your account is about to change, and you may need to take action in order to make sure your payments are correctly applied to new bills. ComEd, the largest electric utility ...
New information systems were installed across 157 stations in the UK. Credit: Network Rail. UK’s Network Rail has installed customer information systems at 157 stations across the South London, Surrey ...
Forbes contributors publish independent expert analyses and insights. Tony Bradley covers the intersection of tech and entertainment. The pace of technological innovation has significantly raised ...
SAN DIEGO--(BUSINESS WIRE)--Cubic Corporation (NYSE:CUB) announced its Cubic Transportation Systems (CTS) business division was awarded a contract from the San Francisco Municipal Transportation ...
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