It’s impossible to read any medical practice blog or journal without hearing that “patient engagement” is on everyone’s minds. The more patient engagement you foster, the happier your patients and ...

Picture this: You’re feeling a little under the weather for a couple of days, so you decide to visit your doctor. You call the office, schedule a time to come in, drive to the appointment, sit in the ...

In this episode, the second of an eight-part series on creating five-star customer service in your dental practice, Dr. Roger P. Levin shares how to foster a positive atmosphere that enhances both ...

As a hospitalist doctor who comes from a family-owned hospitality business, I have a unique perspective that allows me to draw valuable lessons from both fields. This background has taught me the ...

Hospitals have long tracked patient satisfaction ratings, but they didn’t always carry great significance. While all hospitals want happy patients, hospitals have been historically plagued with the ...

Care coordination engagement increases over time in long-term high-cost, high-need patients, with no identifiable data-driven times for when to initiate patient care de-escalation. Objective: Health ...

The MarketWatch News Department was not involved in the creation of this content. Frost & Sullivan: Health Recovery Solutions Receives the 2025 North American Customer Value Leadership Recognition for ...

Effective patient navigation requires integrating technology and automation while maintaining human connection and proactive communication. Diverse strategies for implementing navigation programs ...

SAN ANTONIO, Dec. 2, 2025 /PRNewswire/ -- Frost & Sullivan is pleased to announce that Health Recovery Solutions (HRS) has received the 2025 North American Customer Value Leadership Recognition in the ...