During the last 10 years, the widespread use of e-mail has literally transformed business communication, so much that the business letter has reached near extinction. Even contractors who clung dearly ...

The litigator's secret weapon: good manners. William Hanson, the etiquette columnist for the Daily Mail, provides fun and snarky advice on how to be polite. Last week, he had a column on email ...

What is so powerful that it could spoil your customer relationships, blemish your reputation, entangle you in a legal battle, or even put you out of work? Email is that powerful tool. To maintain ...

Whether we like it or not, responding to emails consumes much of our time on the job. And amid the coronavirus pandemic, when millions of workers are working from home and corresponding by email, it’s ...

Think e-mail writers have become more effective and polite in the last decade? Maureen Bertolo begs to differ. Not only do the dreaded “reply all” and SHOUT e-mail blunders persist, but also, Twitter ...

Read this before you use exclamation points in emails!! A new survey from Grammarly finds that we are dreadfully insecure about email, despite all the time we spend using it.

The rules for handling e-mail messages properly and considerately may be old hat to you, but it doesn’t hurt to examine some of the newer and lesser-known tenets of polite e-mailing. Mind the spam.

Despite the availability of video and text messaging, e-mail remains the most common form of one-to-one, Internet-based communication in business settings. You might think it's old hat by now. E-mail ...

When You E-mail Powerful People to Tell Them You Didn’t Talk to the FBI About Them, Maybe Blind-CC EverybodyAnd don’t talk about it to the point where Reuters seeks a copy.