Chat Heads let users read their messages on the Facebook app without leaving the Newsfeed or whatever else they were looking at, pulling up each individual message with a little bubble with the sender ...

Facebook Chat is designed to send messages in real time, so you can communicate with others as quickly as you would on the phone. When the feature is slow, it takes longer for the messages to reach ...

Shelby Brown (she/her/hers) is an editor for CNET's services team. She covers tips and tricks for apps, operating systems and devices, as well as mobile gaming and Apple Arcade news. Shelby also ...

One of the questions I had when I broke the news last week about the Facebook/Skype partnership: Would group video chat be part of the product, and if so would it be free? The answer is no, there’s no ...

Chrome: Love it or leave it, Facebook chat is probably one of the most prolific chat programs in many of our lives' simply because most people we know are on Facebook. If you'd like to use it as its ...

At a Facebook press event on Tuesday announcing changes to the social network, chief Mark Zuckerberg slipped in an interesting fact about Facebook's built-in chat client. "I'm pretty sure [it's] the ...

Facebook Messenger by Crisp App combines two services that many of us hold near and dear: Facebook chat and VoiP. The app aims to one-up Facebook’s existing chat service by adding its own free VoiP ...

While Facebook does not allow you to use the chat feature for your business's page, you can still do so in your personal capacity. The "audience selector" feature that Facebook has implemented allows ...

From weather to shopping, the chat bot experience is only just beginning. — -- Get ready to make friends with chat bots on Facebook. The first few chat bots have settled into Facebook Messenger ...