EXCEPTING in those rare cases when the person who gives me a letter of introduction is rude enough to seal it, I make a regular practice of reading the letter before presenting it. The morality of ...

In today's world of instant electronic communication, the old-fashioned business letter often gets overlooked. A well-written sales pitch or introduction presented on your letterhead can stand out on ...

Introductions are an important and useful part of a company's marketing communication or public relations program. You see them whenever a company needs to introduce itself or new products to ...

DEAR MISS MANNERS: What, precisely, is a “letter of introduction”? Characters in novels from the 19th and early 20th centuries use them whenever they come to a town unfamiliar to them, but I have ...

You’re scanning your emails and come across this salutation in an email from a total stranger: “Dear Sir or Madam”… and, you promptly delete it. If you’ve ever received an email with an intriguing ...