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A number of years ago, as a newly-minted assistant professor at Harvard Business School, I sought advice from several senior faculty members. I wanted their tips about how to succeed at the art of ...

Change is hard. Whether it’s a personal change, a business transformation due to a new technology rollout, or a shift in company culture, most people tend to resist change, even when it’s beneficial.

Companies must pay as much attention to the hard side of change management as they do to the soft aspects. By rigorously focusing on four critical elements, they can stack the odds in favor of success ...