A new framework restructures enterprise workflows into LLM-friendly knowledge representations to improve customer support automation. By ...

A consistent media flood of sensational hallucinations from the big AI chatbots. Widespread fear of job loss, especially due to lack of proper communication from leadership - and relentless overhyping ...

LLM AIs are too susceptible to manipulation—and too prone to inconsistency—to be viewed as reliable means of producing empirical evidence of ordinary meaning. We highlighted some of the reasons for ...

Marketing, technology, and business leaders today are asking an important question: how do you optimize for large language models (LLMs) like ChatGPT, Gemini, and Claude? LLM optimization is taking ...