At first we thought this Language Line Phone was able to electronically interpret languages in real time. No, there’s no practical real-time electronic interpreter yet, but until that day comes, the ...

During the past five years, requests for interpretation by phone that were answered by the city’s Language Line or with an on-site interpreter increased more than five-fold in the Department of ...

What happens when patients and caregivers don’t speak the same language? For one thing, when non-English speaking patients aren't provided interpreting services, patient engagement rates drastically ...

LOUISVILLE, Ky. (WDRB) -- 911 operators in Louisville are helping ensure language barriers don't keep callers from getting the help they need. According to Sara Sparks, a 911 call taker with the ...