McKinsey has just published its latest quarterly report on front-line managers-- a crucial but often neglected role in the business. Often they are looked on as even more expendable than the ...

Over the past several years, businesses have had to make critical cost-cutting decisions, including passing to line managers the duties typically performed by human resources (HR) specialists. While ...

Both the functions and power of the office of human resources manager have expanded as small businesses continue to employ human resources methods as a component of their overall business strategies.

The role of line managers is becoming increasingly important in influencing employee engagement in the workplace The role of line managers is becoming increasingly important in influencing employee ...

Well-being programs will not achieve their full potential without support from front-line managers. Front-line managers are keys to activating enthusiastic employee participation and play a dominant ...

Confidence in line managers’ ability to cope with day-to-day HR tasks remains low despite over half of HR professionals admitting to handing them over survey reveals. The YouGov survey of HR senior ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. First, you want to keep your customers, of course—keep them happy and returning or referring ...

People at the top have great ideas all the time. They excel at pouring over the data and finding better ways. People on the ground are in touch with the reality of day-to-day operations. They know the ...

Mental health training for line managers is strongly linked to better business performance, and it could save companies millions of pounds in lost sick days every year, according to new research led ...