Manufacturing companies manage their production operations at different levels. Board members and senior executives set strategic direction, middle managers plan and control production, and ...

Business success depends on quality processes and outcomes at every level. Quality management ensures customer satisfaction, operational efficiencies, and increased revenue. However, not all ...

A quality health service, as defined by the World Health Organization, ‘is one which organizes resources in the most effective way to meet the health needs of those most in need, for prevention and ...