Jira Service Desk and ServiceNow are software platforms that started their lives as something other than a field service management (FSM) solution, but for many companies these tools work perfectly to ...

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2024 — Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, announced ...

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More ServiceNow cut its teeth in IT service management (ITSM) and IT ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

With more companies moving workers home, making sure your systems are up and running has become more important than ever. ServiceNow, which includes in its product catalog an IT Help Desk component, ...

Users of ServiceNow, a cloud-based platform used to manage IT services and processes, could be unknowingly exposing confidential information, including names, phone numbers, internal system details, ...