The Consumer Protection Framework newly issued by the National Pension Commission (PenCom) will boost consumer confidence and ensure the effective resolution of complaints within the pension industry.

It is recommended that students first attempt to resolve their conflicts with faculty, staff, or other students directly before a formal complaint is filed. Use the resources below to initiate the ...

What happens to the embedded in-house dispute resolution process if the company turns away from the DEI (diversity, equity, and inclusion) policy for various reasons, including political ones? Or fear ...

It is important for anyone who has experienced Title IX Harassment to understand their available options. The University recognizes that deciding whether to make a report and choosing how to proceed ...

U.S. Moving Protection announces a significant step toward improving consumer protection resources within the household goods moving industry. WASHINGTON, DC, UNITED ...

Question: We are redrafting on consumer complaint policy and we’re getting stuck on how to handle the early stages of complaint resolution. Can you provide some practical guidance with respect to ...