(TNS) -- SAN JOSE, Calif. — It’s no wonder titans of tech are locked in an epic battle of the bots, racing furiously to produce the best virtual assistant. Their respective help-bots — Apple’s Siri, ...

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Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Bank of America debuted a virtual assistant bot today at Money2020, a ...

Truist Financial is rolling out a virtual assistant that will start out answering basic questions, but that the bank hopes will evolve to more personalized support over time. Processing Content On ...

Opinions expressed by Entrepreneur contributors are their own. Over the past two years, chatbots — or technology-fueled virtual assistants — have taken the world by storm. At first, chatbots were ...

Every year, tens of millions of adults in the U.S. are asked to contact Quest Diagnostics for healthcare-related services that range from routine blood work to complex genetic and molecular testing.

It’s not that chatbots have a failure to communicate. They just have to do it with feeling. For the banking executives overseeing the development of virtual customer service, the hard part is making ...