I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

To achieve quality outcomes, organisations must think in terms of systems and processes and how they are designed to deliver customer value and satisfaction. This course will help you to address ...

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

Many organizations are investing in AI to improve efficiency and decision-making, yet they struggle to see meaningful impact. The problem? Their underlying business processes weren’t designed for AI.

eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More Business process management is the coordination of staff ...