BBBs, FTC and FBI warn consumers not to call or click. — -- A new study of online “tech support” scams shows that millennials – not the elderly – may be hardest hit by the widespread frauds, and ...

It’s bad enough that you have to spend your Sunday with the phone wedged between your shoulder and ear, as you root through your computer’s control settings or tangle with a mess of serpentine cables ...

If you want an army of geeks you can count on to tame an unruly computer, you'd better buy a Macintosh: Apple tech support is by far the most effective of any computer brand's. With most Windows PCs, ...

PHILADELPHIA (CBS) - Ever try to reach a real person when calling tech support? It's often easier said than done and scammers are now taking advantage of that! Their Facebook page is colorful, ...

You have /5 articles left. Sign up for a free account or log in. While the number of students taking online courses at nonprofit and public institutions continues to ...

ST. LOUIS (CN) - MyTechHelp defrauds people by offering "tech support" to get their bank account information, then repeatedly taking money from the accounts, a class action claims in Federal Court.

You could head back to the big box store and wait in long lines to get support for the new gadget you unwrapped yesterday, but you can save time and frustration troubleshooting it yourself online. It ...

Consumers in search of product related information and technical support often turn to virtual communities for help. An article on virtual P3 communities -- peer-to-peer problem solving communities -- ...

Online tech support company, 24/7 Techies, has raised a $600,000 seed round led by Dave McClure’s 500 Startups to accelerate its offerings for small and medium sized businesses. Other notable ...

Apple has introduced a new Express Lane service to its customer support system, an online engine that should help customers find the support they need. The service — which is free for Apple equipment ...