We sent over a dozen questions to Mixpanel's CEO about the company's data breach. Here's what we want to know.

Adobe is looking for an Advanced Analytics and Data Science Engineer for its locations in India. A full-time position, this role helps the Integrated Customer E ...

Today's businesses understand that customer conversations aren’t just functions of day-to-day operations; they're a wealth of information to be mined. Every cus ...

Employees throughout the company can use generative AI to query data from sales calls, email, invoices and a host of other ...

Voiso, a global provider of AI-powered contact center software, has published new insights on how businesses can transform speech analytics data into measurable improvements in customer experience (CX ...

In an interaction with Zee Business at Celosphere 2025, Manish Gupta, Vice President-Data and Analytics at Genpact, spoke ...

Mastercard's Value Added Services segment is outpacing core growth, and data analytics innovation drives future value. Read ...

North American utilities are rapidly integrating AI, data analytics, and edge intelligence to address aging infrastructure, ...

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Discover how user journey analysis helps identify pain points, optimize experiences, and improve conversion rates by mapping user behavior across all touchpoints.

When curiosity, collaboration and customer-centric thinking are embedded into everything you do—and when 10x thinking is ...

The London Stock Exchange Group (LSEG) has advanced its AI strategy with a new collaboration that integrates its financial ...