The challenge that many product leaders face today is understanding how to measure the performance of a product that thinks.

Quiq reports that retaining customers is crucial for profitability. Effective strategies include personalizing communication, ...

To thrive, companies must reject the status quo and unite their C-suite around a single, data-driven revenue engine.

Breaking stock news is now free. Create your account to stay informed—and explore the insights behind every move. Salesforce, Inc. ( CRM) Discusses Q3 Update on Customer Momentum and Success and ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Nassim Taleb described anti-fragility as the ability to grow stronger under stress. Most revenue organizations are fragile ...

An industry survey finds that industry leaders are increasingly focusing on other datapoints.

Privacy and data trust now define customer loyalty. In this exclusive interview, PwC’s George Korizis explains what brands ...

AI Moves From Experiment to Operating System By 2026, AI adoption in the C-suite is no longer a question of “if” but “how ...

The best proposals have substances—they feel lived-in, tested, and confident in the way only real experience can produce.

Stagecoach is being shortlisted as a finalist for the first time ever at the prestigious UK Customer Satisfaction Awards 2026 ...

FCF generation is improving but it may be a while before VSCO resumes buybacks.