Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

The Healthcare Customer Relationship Management (CRM) market is primarily driven by the rising need for enhanced patient engagement, digital ...

Salesforce can still be a winning long-term investment, even if it isn't the high-octane growth stock it used to be.

Salesforce posted $10.3 billion in Q3 revenue with AI growth at 330%, but the stock fell 29% in 2025. Investors question scalability, Microsoft's lead, and reliance on acquisitions.

Artificial Intelligence - Catch up on select AI news and developments from the past week or so. Stay in the know.

When businesses embark on the journey of planning a new software project, one of the first and most important decision points ...

Ignite revealed agents that automate routing, triage, logic repair and onboarding—reshaping how CX teams scale.

AI agents at scale, reacceleration to ~10% growth, and rising FCF margins vs. multiples near multi-year midpoints.

Microsoft (MSFT) reported earnings 30 days ago. What's next for the stock? We take a look at earnings estimates for some clues.

TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for ...

Improve customer relations in 30 days with a simple, proven system. Learn why businesses lose customers, how to fix response times, build a single source of truth, and use CRM to drive loyalty and ...