In today’s transparent world, internal truth inevitably becomes external truth. The brand is the culture. And the employee ...

KMF Automotive Ltd has announced that it has completed a structured review of recent customer feedback to support ongoing improvements in its operational processes and service delivery. The company ...

Here's a leadership truth that transcends industries: you can't expect world-class customer experiences from a disengaged ...

Silverback AI Chatbot today announced a significant expansion of its conversational intelligence framework, introducing new ...

A viral post about Chinese snack maker Three Squirrels requiring staff to adopt the surname Rat and call customers Master has ...

Mobi, once seen as a stable Hawaii-based carrier, has collapsed amid severe internal problems. A lawsuit alleges the CEO withheld $1 million in wages and fired executives without authorization, ...

AI automation, Rich Messaging and platform integration set to reshape industries ...

Wonderchat is the all in one platform for building AI agents that deliver accurate, source-verified answers for customer service and enterprise operations. Our AI agents combine intelligent ...

The Internal Revenue Service has halted a popular service that once provided a free option for taxpayers to file their taxes ...

Research from POPX reveals widespread channel adoption of artificial intelligence (AI) to improve operations and security.