Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint and Zoho answer the question: What is CRM in 2026?
Salesforce, Inc.'s AI strategy drives margin growth and efficiency, yet the stock is undervalued. Click for this updated look ...
Discover why Salesforce stock is a strong buy despite AI disruption concerns. Learn about its profit focus and growing ...
Morning Overview on MSN
Salesforce CEO floats renaming the company to Agentforce
Salesforce has spent a quarter century turning its name into shorthand for cloud software, yet its chief executive is now ...
Salesforce’s integration of Informatica into Data 360 aims to give AI agents the shared metadata, lineage, and real-time ...
The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...
Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...
CRM systems equipped with analytics help companies organize, study, and interpret customer data to understand patterns and ...
QUEUES, whether at a bank branch, a telco store or even online inside an app, can give customers the space to reflect on their sentiments about the services they’re availing. Some think about the time ...
Recently I paid over $10 for a simple Oscar Mayer 12-ounce package of bacon. Jerome Powell, help me! Well, the U.S. Federal Reserve doesn’t set bacon prices, or things that come from China like rare ...
Customer Relationship Management (CRM) tools, long used by sales and account teams to track relationships, automate ...
Shares of CRM software giant Salesforce (NYSE:CRM) jumped 4.4% in the morning session after the company reported ...
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