We sent over a dozen questions to Mixpanel's CEO about the company's data breach. Here's what we want to know.

CRM systems equipped with analytics help companies organize, study, and interpret customer data to understand patterns and ...

Schnucks Markets Inc. is using the Domo AI and Data Products platform to revolutionize its approach to grocery retail data ...

Adobe is looking for an Advanced Analytics and Data Science Engineer for its locations in India. A full-time position, this role helps the Integrated Customer E ...

Today's businesses understand that customer conversations aren’t just functions of day-to-day operations; they're a wealth of information to be mined. Every cus ...

In today’s digital landscape, technology plays a pivotal role in shaping the relationship between a business and its ...

Employees throughout the company can use generative AI to query data from sales calls, email, invoices and a host of other ...

Chewy, Navy Federal Credit Union and ALDI lead a group of 750 companies recognized for delivering the best customer service ...

Voiso, a global provider of AI-powered contact center software, has published new insights on how businesses can transform speech analytics data into measurable improvements in customer experience (CX ...

North American utilities are rapidly integrating AI, data analytics, and edge intelligence to address aging infrastructure, ...

The institutions winning today aren't winning because they have smarter traders or better customer service. They're winning because they've solved a fundamental architecture problem: how to turn ...

Mastercard's Value Added Services segment is outpacing core growth, and data analytics innovation drives future value. Read ...