Abstract: To identify potential customers for various car brands, this paper proposes a comprehensive method based on correlation coefficient and Bayes discriminant to solve related problems. First, ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Abstract: The phenomenon of churn has been a critical problem that has persisted in the telecom industry and its effect on the profitability of the companies and the strategies used in trying to ...

Fastweb and Vodafone revolutionize customer service using AI agents, Super TOBi and Super Agent, leveraging LangGraph and LangSmith to improve customer interactions and call center operations. Fastweb ...