How does a self-service internal developer platform (IDP) enable organisations to improve their DevOps workflows?

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

In today’s transparent world, internal truth inevitably becomes external truth. The brand is the culture. And the employee ...

Research from POPX reveals widespread channel adoption of artificial intelligence (AI) to improve operations and security.

As CRN prepares to name the winners of its third annual Women of the Year Awards, we look at the efforts our 23 finalists for ...

Silverback AI Chatbot has announced the rollout of its newly enhanced AI Assistant, a feature designed to help organizations manage customer interactions more efficiently while improving the flow of ...

Mobi, once seen as a stable Hawaii-based carrier, has collapsed amid severe internal problems. A lawsuit alleges the CEO withheld $1 million in wages and fired executives without authorization, ...

KMF Automotive Ltd has announced that it has completed a structured review of recent customer feedback to support ongoing improvements in its operational processes and service delivery. The company ...

Cognizant Technology (CTSH) said it will use Anthropic's (ANTHRO) AI family of large language models, Claude, to accelerate AI adoption across enterprise customers and its own internal teams.

(Reuters) -Qantas's chief customer and digital officer ‌Catriona Larritt will step down by the end of December, according to an internal memo seen by Reuters on Thursday, months after the airline ...

SAN FRANCISCO, Sept 2 (Reuters) - Amazon (AMZN.O), opens new tab doubled its Prime Day discount sales to four days this year and touted blowout numbers days after the event. But by one critical metric ...

Call center outsourcing may be the right option for your needs.you’re looking to scale your customer service, fill skills gaps, and potentially save money, then outsourcing might look pretty appealing ...