A new phone return scam targets recent buyers with fake carrier calls. Learn how criminals steal devices and steps to protect ...

Behind the ombudsman’s impressive performance figures lies a crippling crisis: too few investigators, too many billing errors ...

A new report commissioned by the Eastern P.E.I. Chamber of Commerce says the ferry service between Prince Edward Island and ...

The end of a tariff exemption on goods worth $800 or less has left some U.S. shoppers with an extra shipping bill that must be paid before delivery.

"This is our prime time. This is our Super Bowl," said Mark Wahl, a strategic communications specialist with the Postal Service.

Read full article: Kroger closing automated fulfillment centers as it tries to make delivery faster and cheaper Read full article: Kroger ending delivery in Florida, closing Lake County fulfillment ...

The best and worst delivery companies have been revealed in new research by Citizens Advice. According to a survey carried out for the report, a record 15 million people experienced a problem with ...

COLUMBUS, Ohio--(BUSINESS WIRE)--Today, TeamDynamix introduced AI Service Assist, a powerful extension of its core IT Service Management (ITSM) platform that leverages AI agents with native ...

Salesforce Inc. is imbuing its 16-year-old Service Cloud with artificial intelligence agents in a new suite designed to deliver what executives described as a “conversation-first, agent-first” ...

The government’s previous attempts at postal service cuts were politically unpopular, but Canada Post’s dire financial situation has expedited them. By Vjosa Isai Reporting from Toronto Hours after ...

AI agents hold great promise for improving enterprise applications and business workflows. With the ability of agents to automate a broad swath of end-to-end business processes—learning and changing ...