The launch of NSW's vaccine passport has not been without teething problems as residents complain they're unable to access their digital certificate on their phones. The system, which was made ...

In short: People unable to leave their house cannot obtain a photo ID because Service NSW requires an in-person visit. Transport for NSW says the requirement is necessary to prevent incidents of ...

NSW motorists can use a digital vehicle registration certificate and receive renewal reminders as push notifications through their Service NSW online accounts. The digital vehicle registration service ...

More than 60 years of experience has been wiped from the top of Corrective Services NSW, with two of its most senior figures ...

Service NSW has revealed that hackers behind an email compromise attack against 47 staff members earlier this year stole 738GB of data, encompassing 3.8 million documents. In an update on Monday, the ...

More than 180,000 New South Wales residents are believed to have been caught up in a major cyber security breach after a state government department was compromised earlier this year. Service NSW ...

Add articles to your saved list and come back to them any time. Services NSW has been forced to apologise after it incorrectly told 25,000 people their personal identities, including passports and ...

The Minns government has baulked at refunding more than $144 million to people who were charged extra fees for paying by card for driver’s licence renewals, car registrations and other services in NSW ...

The NSW government has launched a major new customer experience survey to better capture ease, satisfaction and trust in public services. The new experience survey, known as CXS, is believed to be the ...